POSITION:                          Service Technician

DEPARTMENT:                Service

EFFECTIVE DATE:        

REPORTS TO:                   Service Manager

HOURS:                               

SUMMARY:                        This position is responsible for identifying, diagnosing, and repairing vehicle malfunctions and/or performing maintenance, as outlined on the Repair Order, in accordance with factory and dealer standards.  This position is at an expert level and would require Master A.S.E. certification.

DUTIES:

• Perform work as outlined on repair order with accuracy and efficiency
• Communicate with Service Consultant or customer to obtain further clarification, when necessary
• Identify and diagnose the cause of any malfunction and perform repairs within a specified field
• Communicate with parts department to obtain needed parts
• Examine the vehicle to determine if any additional work is needed or if work outlined is not needed
• Obtain necessary approval before completing additional work or exceeding initial estimate
• Clearly, legibly and accurately document all work performed
• Road-test all vehicles safely and observe all public safety and traffic safety rules
• Attend factory sponsored training classes and keep up-to-date with factory bulletins
• Adhere to all safety policies as outlined by the dealership and utilize appropriate safety equipment, when necessary
• Maintain a clean and safe work area at all times
• Ensure the customers’ vehicles are kept clean
• Understand and follow Federal, State and local regulations pertaining to the use and disposal of hazardous materials
• Perform general “housekeeping” duties such as cleaning stalls, floors and benches
• Supervise apprentice, if assigned

REQUIRED QUALIFICATIONS:

• Education:
• High School Diploma or equivalent
• Experience:
• A minimum of 2 years’ technician level 2 or equivalent dealership experience preferred.
• Licenses/Certifications:
• A/C and Emissions Licenses
• S.E. certifications in all 7 specialty areas
• Job Related Knowledge, Skills and Abilities:
• General mechanical skills and the ability to perform necessary work
• Knowledge of automotive systems and the ability to explain systems and repairs to others
• Ability to diagnose vehicle problems and interpret work orders
• Knowledge of dealership products

STANDARDS OF PEFORMANCE:

• Ensure that the customer’s vehicle is correctly serviced on the first visit
• Perform work in an efficient manner to ensure delivery when promised
• Clearly and accurately document all work performed and relevant information on the repair order

 Please Contact:

Donna Miller  [email protected] 719.667.2954

or

Adam Cavendar [email protected] 719.667.2916